No personal data submission is required to receive responses, and users are encouraged to avoid providing personal information when using the service.
If personal data is submitted, technical and organizational measures are applied to anonymize information before storage. An irreversible anonymization process is implemented to ensure the protection of personal data.
When the chat session is closed, content is deleted from the browser's temporary memory. Conversations are stored securely after anonymization for up to 20 days, exclusively to improve the digital assistant’s functionality and to prevent misuse.
The data used for training is not transferred outside the designated cloud storage environment, remains within the European Union, and is not used for training other artificial intelligence models.
No automated decision-making or user profiling occurs when using the digital assistant.
This data protection policy complements the data protection policies and terms of use of the organization providing this digital assistant service.